Frequently Asked Questions

Private Mini Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our courteous managers or staff.

How long do I have to sign up for?
We offer month to month agreements, meaning no long term contracts and no commitment.

When can I get to my belongings?
Our gate access hours are from 7:00 am - 9:00 pm, 365 days per year.

Do you offer a moving service?
Although we don't offer a moving service, we would be more than happy to recommend a reliable local mover.

How can I make a payment?
Payments are accepted by mail or in person. You may also arrange to have payment be automatically charged to your credit card. Please ask your manager about our automatic payment program.  We also offer prepayment options.

What sizes do you have and how much do they cost?
We have a wide variety of sizes from which to choose. Sizes and prices vary by location. Please contact a facility near you for available sizes and prices.

How do I calculate how much storage space to rent?
First, try the Space Estimator to help you calculate how much space you'll need to store your belongings. Still not sure? Our property managers will assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you match a  space to your needs.

What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!

Do you sell Locks, Packing and Moving supplies?
Yes! All of our locations offer boxes and moving supplies. Contact a facility nearest you for more information!

Do you have outdoor storage for boats, RVs and other vehicles?
Yes! Many of our locations offer boat and RV storage with a variety of sizes to choose from, outside parking, covered and/or fully enclosed. Some of these locations have very unique features such as space with electricity and automatic doors. Contact a location near you for more information.